Comdata Group
Home > Industries >   Financial Services >   Banking


Dedicated Services



  • Multichannel Customer Care: IVR HDA, Web, e-mail, mail, Fax, Chat
  • Information: Commercial. Administration, delivery
  • Claims and Complaints: Billing, Delivery
  • Customer Care Support: Pre-Retention, Loyalty, Welcome Call,
  • Help Desk Informative
  • Technical Level 1 Help Desk: Online Technical Support
  • Technical Level 2 Help Desk: Troubleshooting Swap Management and Warranty
  • Customer service
  • Telemarketing: Commercial Launches, Support Sales Networks
  • Teleselling: Cross-selling Activities Up-selling Activities
  • Marketing Campaign Support: CRM Updates Sales Validation