Comdata Group
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Insurance

INSURANCE BPO CAPABILITIES



  • Issuing policies: quotation recording, document management and issuing
  • Document check and validation
  • New business issuing, renewals, policy documents, etc.
  • Change and portfolio management
  • Claim opening and follow-up (excluding settlement)

ECM CAPABILITIES



  • Contract document management
  • Contract acquisition from sales point
  • Scanning, checking, compliance audit and online DMS publication
  • Legal storage and online access to documents

IT SERVICES ENABLING CUSTOMER CAPABILITIES



  • Technical help desks levels 1 and 2 for company
  • Functional and operational assistance for company software applications
  • Roll-out
  • Application testing